Terms and Conditions

Andrew's Personal Money-Back Guarantee

We have total confidence in the quality of our teas and other products. Your satisfaction is GUARANTEED. We offer an unconditional refund or replacement policy if you are not totally happy. If your tea is unsatisfactory to you in any way, please let us know as soon as possible and we will give you a full refund or replace the goods free of charge.

Your statutory rights are not affected.

Copyright and Trademark

The Gadsden Tea website is owned and managed by Gadsden Ltd. We assert our moral rights over all the information and photographs on the site. By using the site you acknowledge that all intellectual property associated with the site and the Company – whether registered or not – shall remain our property.

Under certain circumstances, we may be willing to let you use material from the site. We love tea and want you to help us spread the word. But we do require that you show us the courtesy of asking us for our permission by phone or email, and acknowledging our authorship and ownership of the material.

Please let us make it clear that without written permission from us, you are not entitled to reproduce, permanently store or retransmit content including photographs and other images from the Gadsden Tea website. We have invested hundreds of hours in producing the content on this site. Please respect that.

VAT (Purchase Tax)

VAT applies within the EU. Tea is zero-rated for VAT. Non-tea items such as Mug Infusers, teapots, etc are standard-rated so we are obliged to charge 20% VAT for these items. This is calculated on the product page and at checkout.

If your shipping address is outside the EU then VAT will not be applied.

Overseas orders – import duty

For EC and overseas shipping addresses, the buyer is the importer. The buyer may be required to pay additional import duties and observe local import regulations. Such duties and regulations are the sole responsibility of the buyer.

Use of this website

Gadsden Ltd offers this website as a free service to you. By using the site, you are agreeing to our terms and conditions.

The information provided on the site is for general interest only. We believe it is accurate and we want it to be as helpful to you as possible. But we cannot accept liability for any loss arising from its use.

External links

We would be delighted for you to link to our site. However, please be courteous. Do not use such links to imply our support for any product, service, information or opinion without our prior written consent.

Once you follow an external link you are leaving Gadsden Tea. Gadsden Ltd is not responsible for the content of any other website. We exclude all liability arising from your use of a third party website.

Governing Law

English law governs the validity of these terms and conditions and of any other agreement reached between Gadsden Ltd and any of our customers. Any dispute shall be determined by the English courts.

Any questions - call us on 023 9275 0122 or email